Privacy Policy

Last updated: July 29, 2026

Application and Developer Information

Hivo, which can be found on Google Play, is subject to the following data protection terms. The application is operated exclusively by GE Technology, the party accountable for all processing activities. Where this text uses first-person plural pronouns, they denote that same developer. This statement applies to anyone who installs the app from Google Play, and it defines our approach to managing your data—covering acquisition, storage, utilization, and external transmission—while you interact with Hivo.

Step-by-Step Process

  1. The app accepts user-uploaded pictures and a template selection.
  2. To enable tailored output, a separate copy of the underlying generation engine is re-trained using those pictures.
  3. Once re-training completes, the engine produces a customized character image.
  4. After delivery, all uploaded files and the re-trained engine copy are wiped from our systems. Some output limitations are enforced—producing inappropriate content or using others' pictures without consent is prohibited.
  5. None of your input data will be repurposed for broader system improvement or for creating unrelated AI offerings.

On-Demand Remote Computation

Certain intelligent features within Hivo—such as image retouching, quality upgrading, and visual rendering—rely on external cloud servers for execution. This type of remote computation is activated exclusively when you choose to use a tool that cannot be processed locally on your device. No cloud-based work occurs unless you explicitly trigger it through the app interface.

Activation-Based File Transfer

Your content, including photos, recordings, or any other digital assets, will only be sent to our backend systems after you have intentionally picked a feature that requires off-device computation and confirmed the start of that task. No automatic, hidden, or unsolicited data movement takes place at any time. When such a transfer is about to happen, the screen will display a clear prompt informing you that external servers will handle the job.

Retention Policy and Disposal

Your submitted content resides on our infrastructure only as long as needed to carry out the task you initiated. After completion, all inputs and resulting outputs are irreversibly erased within a 72‑hour window. No archival copies are preserved by the operator, and your information is never redirected toward commercial outreach, model enhancement, behavioral assessment, or purposes beyond the immediate service you requested.

Security

All uploads and downloads are protected using industry-standard TLS encryption. Access to uploaded content is strictly limited to automated processing systems and authorized infrastructure required to complete the requested service.

User Feedback on Output

Our AI system is tuned with care to deliver appropriate results, but individual perceptions may vary. If any generated content strikes you as troubling or disagreeable, please notify us at greateduapps@gmail.com. We commit to responding swiftly to such reports. Additionally, your observations serve as valuable data that assists us in gradually enhancing the underlying logic and output quality of the service.

Data We Gather

1. Usage Patterns

We collect information about your interactions with our platform—such as pages viewed, items downloaded, media shared, editing operations performed, and other inputs you supply. This helps us provide and maintain the service features you use.

2. Hardware and Connection Details

To ensure reliability, strengthen security, refine the user journey, enable messaging functions, and safeguard your account, we log certain technical data from your device. This includes identifiers like device ID and GAID, hardware model, system language and region, advertising token, OS version, IP address, app release number, network type and quality measurements, plus activity logs.

3. Correspondence and Opinion Data

When you contact us for help or share your views, we keep the information and attachments you send, together with your contact points (e.g., phone or email), so we can reply and offer support.

4. Facial Recognition Data

When using face-based editing or compositing features, we detect facial landmarks and geometry to compute the necessary adjustments for image manipulation. Final visual outputs are delivered back to you. We do not retain original photos, videos, extracted facial data, or final renderings, nor do we provide them to others. This processing exists solely for the feature's operation and to enhance your results. If your edits involve another person's likeness, you are responsible for notifying them and securing their consent.

5. Remote Processing

For efficient and accurate media handling, we may temporarily transmit your files or associated markers to a cloud environment to produce the requested effects. This transmission serves only the task you initiate. We do not keep the files, markers, or related data beyond the completion window, nor do we repurpose them or disclose them to outside parties.

System Access Requests

In order to offer added capabilities, responsive performance, and a more polished interface, we may seek certain hardware-level consents when rolling out extra tools. Subject to your approval and guided by a least-required-data standard, we might employ the following entitlements and the data they expose:

  1. Memory Card Read/Write -- Supports importing and exporting files during video production workflows.
  2. Built-in Camera -- Enables live photo-taking and motion capture from inside the app environment.
  3. Connectivity Privilege -- Powers internet-dependent utilities, such as material browsing and content fetching.

The details tied to these consents are regarded as confidential. If you choose to withhold a particular consent, the only effect is that the dependent component will be unavailable—remaining portions of the application stay fully operational. Through your device settings, you can inspect active consents whenever desired, and you retain full discretion to activate or deactivate each one individually.

Keep in mind that when you endorse a consent, you are permitting us to handle relevant personal information exclusively for the purpose of running that specific function. If you later withdraw that consent, it nullifies your prior endorsement, and we will halt all relevant collection or usage from that moment onward. Nevertheless, deactivation does not retroactively impact any information handling that occurred during the period when consent was in force.

Third-Party Components and Auxiliary Providers

To power primary operations, compile metrics, and manage commercial transactions, Hivo relies on certain externally developed kits (SDKs). These may each interact with device parameters and user action records as specified below. Their involvement is contingent upon your prior acknowledgment of this policy.

1. AppsFlyer (from AppsFlyer Ltd.)

Purpose: Campaign source detection, marketing measurement, and promotion outcome assessment.
Information handled: Unit identifiers (Android ID, GAID), network address, download referral, progress events, and activity logs. This enables us to identify discovery routes and gauge advertising return.

2. Google Play Billing (from Google LLC)

Purpose: Executing paid feature unlocks and recurring plans.
Information handled: Product details, payment confirmations, and order codes. We never retain or view complete card numbers; the Play store manages all monetary exchanges.

3. Google Install Referrer (from Google LLC)

Purpose: Tracing the precise acquisition channel that resulted in your installation.
Information handled: Affiliate marker (for instance, which promotion or link) and when the install occurred. This is reserved exclusively for channel analysis.

4. Google Ads Identifier & AppSet ID (from Google LLC)

Purpose: Presenting anonymized tokens for analytics and ad effectiveness.
Information handled: AAID and AppSet ID. These can be refreshed or blocked at your discretion via system preferences.

5. Google Sign-In (from Google LLC)

Purpose: Facilitating entry through Google-hosted identities.
Information handled: Solely upon your explicit login action, we receive visible profile elements (full name and contact email) as supplied by your Google account. There is no automated retrieval.

6. Technical Utilities (Zero Data Transmission)

These supporting frameworks are utilized exclusively for internal procedures—covering network calls, asset presentation, multimedia replay, local configuration retention, asynchronous scheduling, and object provisioning. They do not capture, relay, or exploit any user-identifiable material: Retrofit & OkHttp (request handling), Glide (visual asset loading), ExoPlayer (streaming), DataStore (preference snapshots), WorkManager (off-main-thread tasks), and Hilt (dependency provisioning).

Aggregated Performance Metrics

We collect and study operational data with the goal of steadily upgrading our offering and the overall interaction quality. This material is processed at a summary level, helping us discern general behavioral tendencies and steer improvement efforts. Summarized findings from this analysis may be passed to our subsidiaries, service agents, and industry partners to support investigation, product evolution, and business forecasting. It is important to note that these records are fully de-identified and cannot be traced back to you or any specific person.

How We Use Your Personal Information

We may use the information you provide, consistent with this policy, to deliver our services or to communicate with you. Specific use cases include the following:

1. Operational Refinement

The information we collect assists in building, running, sustaining, and upgrading our product line. Through analysis of user behavior, we work to maintain a smooth and accessible interface.

2. Protective Functions

We employ your details to preserve user accounts and system-level safeguards, thereby protecting all participants. This might encompass automated inspection of files for illegal or harmful content. Additionally, your data aids in threat mitigation, troubleshooting, and other defensive operations.

3. Mandatory Communications

We utilize your data to forward critical alerts—examples include changes to your account standing or revisions to our legal terms and operational policies.

4. Regulatory Conformance

We store and process your data to the extent required by applicable legislation. This could entail logging, inspecting, evaluating, or transforming your information in response to official requirements or emergency scenarios.

Your Choices

You may limit data collection by:

Your Authority to Remove Information

While utilizing our platform, you retain complete discretion over your personal records and may purge them at any moment. We are strongly committed to privacy protection and ensure that elimination of stored materials is feasible. Through the preferences panel inside the application, you can erase your usage logs and other persisted items. Moreover, uninstalling the software will cause all on-device data to be permanently cleared. Be advised that after removal, restoration is impossible. For any concerns about your removal privileges, please reach out to our service desk for guidance.

Tracking Technologies and Data Practices

In line with common industry standards, we employ local storage files, pixel tags, and equivalent instruments. These are small records stored on your hard disk or device memory. They preserve information about your activity—facilitating account confirmation, storing your customized settings, evaluating visitor flow and engagement metrics, monitoring promotional performance, and driving interactive components. Pixel tags are code fragments inserted into site pages or electronic messages, giving us visibility into how you respond to that material.

Most browsers are preset to permit these storage files. You can normally modify your browser preferences to block or erase them if you choose. Nevertheless, this may restrict the accessibility or proper functioning of our platform.

We engage external measurement services to study visitor volumes and behavioral tendencies within our environment. These providers collect device-generated data or service-transmitted signals—such as destination pages, tool activations, and other interaction markers—that assist in product refinement. This information is rolled up with peer data into summaries that cannot be traced back to any individual user.

We partner with outside ad networks to distribute promotions across various channels. For tracking delivery success and settling payments with these networks, we incorporate third-party connectors into our software. These connectors may also serve to deepen our understanding of user engagement with our ecosystem.

Retention Timeline for Personal Data

Your identifiable information is retained by us for a duration of four years (48 months). We reserve the right to keep and process your data when necessary to meet regulatory demands (including compliance with statutory requirements), address disputes, or enforce our agreements and internal rules.

We also store behavioral metrics for in-house examination. Such records are normally held for a shorter period, except in cases where they are needed to reinforce protective measures, upgrade platform capabilities, or where regulatory mandates call for a longer preservation window.

Data Sharing

We do not sell or rent your personal data to third parties. The SDKs listed above share data only with their respective providers for the purposes stated, and we contractually require them to process data in accordance with applicable privacy laws.

Data Sharing Policy

GE Technology never sells, rents out, or trades user information to outside organizations. We only make personal details accessible when essential for fulfilling service requests, keeping Hivo operational, handling payment processes, complying with applicable regulations, or defending our legal position and protecting system integrity.

Authorized Third-Party Vendors

To maintain full functionality of Hivo, we rely on a selected group of outside vendors. These entities support critical areas such as login management, financial transaction processing, behavioral measurement, campaign source identification, remote server infrastructure, threat detection, and application health tracking.

Based on the particular tools you use, these vendors may access a restricted set of data points, including:

Every outside vendor processes your data solely to carry out the specific tasks we assign them, governed by their own published privacy policies and relevant legislation. We strictly forbid them from using your information to support their own advertising or promotional activities.

AI Media Handling

When you choose to submit photos, videos, or other files for AI-based transformation, that material is utilized exclusively to produce the output you have requested.

Your submitted files are never sold, sublicensed, or disclosed to outside parties for promotional purposes, behavioral analysis, or the development of general-purpose AI systems. The media is processed solely in connection with your active request and is automatically removed in accordance with the retention provisions set forth in this Privacy Policy.

Compelled Data Access

We reserve the right to reveal your identifiable information solely under circumstances where we deem it essential to:

Transaction-Related Data Movement

In the event that Hivo or GE Technology participates in a consolidation, takeover, corporate restructuring, funding arrangement, property sale, or any comparable commercial action, your personal records may be part of the information passed along.

In those cases, the incoming party will be bound to maintain your data with protective measures that are essentially equivalent to the terms set forth in this document, while also observing all applicable privacy legislation.

Protection Framework

We treat the confidentiality of your personal data with high priority. In order to mitigate unauthorized viewing, release, or other hazards, we have instituted appropriate physical, digital, and procedural controls for all data obtained via our Platform services. We are determined to do everything feasible to preserve the integrity of your information.

Our protective measures are regularly reassessed and refined to stay current with shifts in our operations, technical progress, and legal obligations. These provisions include, but are not restricted to, internal security regulations, restricted access mechanisms, and ongoing staff instruction.

Despite our strong commitment to protecting your information, please be aware that no channel of internet communication or method of digital archiving is entirely risk-free. Even though we strive to defend your personal data through accepted industry standards, total security remains beyond guarantee.

In the event that we detect a breach affecting your personal records, we will issue a notice to you in keeping with applicable legal provisions. By using the Platform, you agree to accept such notifications in electronic form.

Your Legal Entitlements

Should you wish to gain further insight into your statutory rights under local legislation or intend to assert any of them, kindly reach out to us using the contact information found in the "How to Contact Us" segment of this document. Depending on the laws applicable to you, you may be eligible to ask us to:

  1. Show or deliver a duplicate of specified personal records we have about you.
  2. Halt the use of your data for direct advertising campaigns, including any outreach tied to user segmentation.
  3. Correct any obsolete or erroneous information we have on record about you.
  4. Remove particular entries we store concerning you.
  5. Confine our processing or sharing of selected data associated with you.
  6. Port your information to another qualified provider.
  7. Withdraw earlier permission you gave for our data handling activities.

We will consider each request carefully and reply within the period prescribed by appropriate legislation. Keep in mind that under certain circumstances, some data may be exempt from these entitlements—for instance, when continued processing is essential to safeguard our lawful interests or fulfill regulatory duties. We may request reasonable proof of identity before we proceed with your request.

Privacy Protections for Minors

Our services are not designed for users under 18 years of age (referred to as "minors"). We do not knowingly collect personally identifiable information from anyone below this age. If you are a parent or legal guardian and become aware that your child has provided us with Personal Data, please get in touch with us. Upon discovering that such information has been collected without verified parental consent, we will take appropriate steps to delete it from our records.

Regional Privacy Protections (CCPA, VCDPA, GDPR, LGPD)

Our practices align with the privacy frameworks set out under the laws of California, Virginia, the EU, and Brazil. For users covered by these regulations, you are afforded certain rights—such as reviewing, updating, erasing, or opposing the use of your personal data. Should you wish to act on any of these rights, kindly get in touch with our support staff for help.

Lawful Justifications for Data Handling

Our processing activities are carried out in line with applicable privacy legislation, notably the GDPR. The legal grounds we invoke depend on the nature and context of each processing operation:

1. Our Legitimate Business Purposes

We may work with non-sensitive data to support our lawful organizational objectives, which encompass:

2. Statutory Duties

Under certain circumstances, we are obliged to handle your information to fulfill legal mandates, such as compliance with accounting, tax, or regulatory frameworks.

3. Urgent Personal Protection

In extraordinary situations, we may intervene with your data to avert serious harm to your well-being or that of another—for example, when responding to an urgent event within our application environment.

Right to File a Grievance

Should you be of the view that our data processing activities violate any relevant privacy statutes or your rights thereunder, you have the option to submit a formal complaint to the appropriate regulatory authority. This provision extends to individuals in the EU pursuant to the GDPR, and also covers other regional privacy laws that may govern your circumstances.

Where to Direct Your Complaint

Should you choose to submit a complaint, you can reach out to the supervisory authority responsible for data protection in your region. Most such authorities publish their contact information online. We are also available to provide further guidance if you get in touch with us directly.

Seek Resolution With Us First

We would appreciate it if you would give us the opportunity to address your concerns internally before you escalate the matter to an external authority. Please feel free to get in touch with our Data Protection Officer (DPO) or write to us at greateduapps@gmail.com.

Controller Identity and Contact

For the purposes of governing privacy legislation, GE Technology serves as the data controller with respect to all personal data collected through Hivo. This party defines both the rationale and the operational framework for processing activities, and is charged with ensuring full adherence to relevant legal standards. Should you have any privacy-related questions, please direct them to greateduapps@gmail.com.

Data Protection Supervisor

A Data Protection Officer has been assigned to monitor and manage our data handling practices. The officer can be contacted via:

Changes to This Document

This Privacy Policy is subject to periodic review and amendment. We advise you to revisit this page occasionally to remain aware of any updates. In the event of a change, the revised document will appear here without delay. Every change is in force as soon as it is posted.

Reach Out to Us

If you have any questions, worries, or ideas regarding our Privacy Policy, do not hesitate to contact us via greateduapps@gmail.com.